Privacy Policy

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We may collect the following types of information when you use our website, services, or forms:

Name, email address, phone number, mailing address
Demographic information (such as age, gender, or location)
Employment or caregiver application information
Payment information when applicable
Communication preferences, including SMS/text messaging consent

We use your information for purposes including:

• Providing requested services (such as home care services, caregiver job applications, or client inquiries) 
• Scheduling and communication (including text message reminders and updates)
• Billing, payments, and account management
• Improving our services and website
• Complying with legal and regulatory requirements

We do not sell or rent your personal information. We may share information only with:

• Service providers assisting in operations (such as payroll, scheduling, or IT providers)
• Regulatory agencies when required by law 
• Authorized employees or contractors of Madge’s Reign Home Care

By providing your phone number and opting in, you consent to receive SMS/text messages from us regarding scheduling, services, employment, or updates.

• SMS consent is not shared with third parties or affiliates.
• Message frequency may vary.
• You may opt out at any time by replying STOP.

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure.